ASTRAL TRAVEL RETREAT GUESTS TERMS & CONDITIONS

 

Cancellation Policy

We strive to create an intimate community atmosphere during your stay and as a result, we can only accommodate a limited number of guests. It is the responsibility of the guest to read, understand and agree to our cancellation policy before booking with us.

– All bookings incur a $750 booking deposit. This is included in the full price of the retreat booking. If you wish to cancel, the deposit is non-refundable.

– Once you've paid your deposit of $750, you'll receive a confirmation email with the bank transfer details for the remaining balance $2,000, which will be due no later than 6 weeks before the retreat begins (Oct 28).

– If you wish to cancel a booking and the request is received with more than 6 weeks notice before your arrival date, you will be offered the opportunity to reschedule to another retreat date (if available) or receive a refund (if you've paid the full amount) minus the $750 booking deposit.

– If your booking cancellation is received between 6 weeks and 30 days before your arrival date, there will be no monetary refunds. The booking, however, can be transferred to another available date.

– If your booking cancellation is received within 30 days of your arrival date, any fee paid will not be refunded and the booking is non-transferable to another date. This includes unforeseen issues such as date clashes, illness or COVID diagnosis.

– If you fail to arrive on the date of your retreat stay, arrive on a date other than your confirmed booking date, or you leave early, your payment is non-refundable and the booking is non-transferrable to another date.

– We do not refund for change of mind or calendar clashes